Terms &
Conditions
at a glance
The Short Version
Every order is produced to order. Nothing is off the shelf. Payments are non-refundable once design work has begun.
A digital proof is provided for review before anything is printed. Once approved, the proof is locked and production begins.
Semi-custom orders require full payment at booking. Fully custom orders require a 25% deposit within 7 days of proposal acceptance and the 75% balance after final proof approval.
Slight variation in impression depth, ink saturation, and texture is inherent to the letterpress process and is not considered a defect.
Letterpress suites on cotton paper exceed standard mail weight. Weigh a fully assembled suite at the post office before purchasing postage in bulk.
Orders shipped to a Kansas address are subject to 6.5% Kansas state sales tax. Orders shipped outside Kansas are not.
Section 1
What We Make
nature of products & servicesplain english
Meadowlark Paperie is a sole-proprietor letterpress studio in Kansas. All products are made by hand, to order. Submitting an inquiry does not constitute a confirmed order.
Two types of work
Semi-custom suites are existing designs you personalize with your wording and material choices. Fully custom means we design your suite from scratch around your vision.
Made to order
Nothing is produced speculatively. Every order is unique. We reserve the right to decline any engagement at our discretion.
Inquiries aren't commitments
Submitting an inquiry form does not constitute a confirmed order. We'll be in touch to discuss whether the project is a fit before anything is agreed upon.
Section 2
Payment
how and when you payplain english
Semi-custom: 100% at booking
Full payment is due when you book. No design work, proofing, or production begins until payment is received and confirmed.
Fully custom: 25% deposit, then 75%
A non-refundable design deposit of 25% of the project total is due within 7 calendar days of proposal acceptance. This deposit secures the Client's place on the production calendar. If the deposit is not received within 7 calendar days, the Studio reserves the right to release the Client's reserved production slot. No design, concept, or creative work will begin until the deposit has been received and confirmed. The remaining 75% balance is due within 7 days of final proof approval. Production will not begin until the balance is paid in full.
Fully custom: discovery call first
Fully custom orders begin with a complimentary discovery call. No payment is required until both parties agree to proceed.
If the balance is late
If the 75% balance is not received within 30 days of the due date and no written communication has been made, the project may be considered abandoned. The design deposit is non-refundable in all circumstances.
Payment methods
We accept credit card, debit card, Apple Pay, and Google Pay via Stripe, as well as PayPal. No checks or wire transfers.
Minimum order
The minimum order quantity for all printed suites is 25 sets. We can't go below that.
Kansas sales tax
Orders shipping to a Kansas address are subject to 6.5% Kansas state sales tax, calculated on your pre-shipping total. Outside Kansas? No sales tax from us.
Section 2b
Sample Kits
try before you commitplain english
Sample kits let you experience our papers, ribbons, and wax seals in person before placing an order. The kit fee is fully credited toward your suite if you decide to move forward.
Sample kit pricing
Sample kits are $30 including domestic shipping. Each kit includes 2–3 fine paper selections, 2–3 hand-dyed silk ribbon colors, and 2–3 artisan wax seal colors.
Full credit toward your order
If you place a semi-custom or fully custom order with Meadowlark Paperie, the full $30 sample kit fee will be applied as a credit toward your project invoice.
Credit terms
Sample kit credits are non-transferable and cannot be combined with other discounts or promotions. Credits apply to the next order placed by the same client and do not expire.
Non-refundable
Sample kit fees are non-refundable. Kits are curated and assembled by hand for each request and cannot be returned.
International sample kits
International shipping for sample kits is available on request. Additional shipping costs beyond the included domestic shipping are the client's responsibility.
Section 3
Proofing & Approvals
review carefully before approvingplain english
A digital proof is provided for review before anything goes to press. Review all content carefully — dates, names, spelling, addresses, and venue details. Final approval is binding. No changes can be made after it is submitted.
What we need before proofing starts
We need your finalized wording, all customization selections, your guest count, and full payment (semi-custom) or your design deposit (fully custom) before we prepare your first proof. Your timeline doesn't start until we have all of this.
Semi-custom: 2 revision rounds included
Semi-custom orders include two complimentary rounds of revisions. A round = one complete set of consolidated feedback, addressed in one revised proof. Additional rounds are $50/round, invoiced before the revised proof is sent.
Switching suite designs mid-process
If you decide to switch to a different semi-custom design after we've started, a $100 design change fee applies. This is invoiced before work on the new design begins.
Final approval = locked. No exceptions.
Once a final approval form has been submitted, no further changes can be made to the order. Production begins immediately upon receipt. Review all content thoroughly before signing.
Errors in approved content are your responsibility
Any error present in a signed final approval is the client's sole responsibility. Reprinting costs resulting from errors in approved content are not covered by Meadowlark Paperie.
Semi-custom layout is fixed
The typeface, sizing, alignment, layout, and composition of a semi-custom suite cannot be changed. You personalize wording, paper, ink color, envelopes, and finishing details — that's it. Layout changes require a fully custom engagement.
Delays caused by you extend your timeline
Delays caused by late client responses or feedback extend the production timeline accordingly. Meadowlark Paperie is not responsible for missed mailing windows resulting from client-caused delays.
Section 4
Rush Orders
expedited productionplain english
Rush production is available on a limited basis and is not guaranteed. The flat fee is $150 added to the order total. Prompt client responses are required throughout the process for rush timelines to hold.
Rush only works if you're responsive
If client delays cause a rush order to miss the expedited window, the rush fee will not be refunded.
Section 5
Shipping & Delivery
carrier and delivery termsplain english
All domestic orders ship via UPS or USPS with tracking. Risk of loss transfers to the client at carrier pickup. International shipping is available; all duties, taxes, and fees are the client's responsibility. Damaged shipments must be reported within 5 days of confirmed delivery.
Domestic shipping
Ships via UPS or USPS Ground with tracking. Standard transit is approximately 3–5 business days. Base domestic shipping is built into product pricing.
Expedited domestic shipping
Available at your request and expense. Any cost above standard ground shipping is invoiced before shipment.
International shipping
Available case-by-case. All costs — international carrier rates, customs duties, import tariffs, VAT, brokerage fees — are entirely your responsibility. We'll send you an estimate before processing. Transit times vary and are outside our control.
Risk transfers at pickup
Risk of loss and title transfer to the client upon carrier pickup. Meadowlark Paperie is not responsible for delays, damage, loss, or misdelivery occurring after handoff.
Damaged shipments
If your order arrives damaged: keep all original packaging, photograph everything, and email us within 5 days of confirmed delivery. Claims after that window may not be eligible for remedy. We'll review and offer a reprint, partial credit, or carrier claim assistance.
Wrong address
Orders ship to the address provided at booking. Reshipment costs resulting from an incorrect client-provided address are the client's responsibility. Carrier errors will be reshipped at no charge.
Section 6
Postage & Mailing
guest mailing and postageplain english
Postage is not included in any order and is the client's sole responsibility. Letterpress suites on cotton paper exceed standard mail weight. Weigh a fully assembled suite at the post office before purchasing postage. Meadowlark Paperie has no control over postal handling after mailing.
Weigh before you stamp
Letterpress suites on cotton paper are substantially heavier than standard mail. Bring a fully assembled suite — all inserts, enclosures, envelopes, and embellishments — to your post office to weigh before purchasing postage in bulk. We're not responsible for shortfalls or returned mail due to insufficient postage.
USPS handling
Meadowlark Paperie has no control over postal handling once pieces are mailed. This includes address smudging, damage to embellishments during machine processing, lost pieces, and undeliverable returns. A small percentage of pieces (typically 1–3%) may be undeliverable; verify all guest addresses before submission.
Undeliverable returned pieces
Undeliverable returned pieces are the client's responsibility. Meadowlark Paperie will not reprint or reimburse for mail lost in transit, returned undeliverable, or damaged after mailing.
Section 7
Timelines & Postponements
estimated timelines and date changesplain english
Production timelines are estimates and are not guaranteed. Notify us promptly if your event date changes. Orders are non-refundable after final approval regardless of event changes.
If your date changes before proofing
Contact us promptly. The timeline will be adjusted at no charge, subject to production calendar availability.
If your date changes mid-proofing
The order will be paused. A $50 timeline adjustment fee may apply depending on the scope of changes required.
If your event cancels after final approval
The order is non-refundable in full. If printing has not yet begun, a partial credit toward a future order may be offered at the Studio's discretion.
New wording after a date change
Re-proofing required by a date or venue change counts as a revision round and will be billed at $50 if complimentary rounds are exhausted.
Section 8
The Handmade Nature
handmade process and natural variationplain english
Letterpress printing on cotton paper is a handmade process. Slight variation in impression depth, ink saturation, and texture between pieces is inherent and is not a defect. Order a sample kit before finalizing ink selections if color accuracy is a priority.
Letterpress variation
Each piece is printed individually on a vintage Chandler and Price platen press. Variation in impression depth, ink saturation, and color tone is inherent to the process and is not a defect, not grounds for reprinting, and not grounds for a refund.
Handmade paper variation
Cotton paper is made by hand. It varies naturally in weight, texture, fiber distribution, and color tone from sheet to sheet. This is part of what makes it beautiful and is not a defect.
Color accuracy
Ink is mixed by hand. Printed colors may differ from digital representations, inspiration images, or reference samples due to screen calibration, ambient lighting, and paper selection. Exact color matching cannot be guaranteed. A sample kit is recommended for clients where color accuracy is a priority.
Approving a proof = accepting variation
Submission of a final approval constitutes acknowledgment and acceptance of the natural variation inherent to letterpress printing and handmade materials. Claims based solely on this variation are not eligible for reprints or refunds.
Section 9
Cancellations & Refunds
cancellation and refund policyplain english
All payments are non-refundable once design work has begun. Semi-custom orders cancelled before design starts will be refunded minus payment processing fees. Production errors caused by Meadowlark Paperie will be reprinted or credited at no charge to the client.
Semi-custom: cancel before design starts
Cancellation requests submitted in writing before design work begins will be refunded minus any non-recoverable payment processing fees.
Semi-custom: after design begins — no refund
Once design work has commenced, the full payment is non-refundable.
Fully custom: deposit is always non-refundable
The 25% design deposit is non-refundable under all circumstances. If cancelled after the deposit but before production begins, only the deposit is forfeited; the balance, if already paid, will be refunded less processing fees. If cancelled after production begins, the full project fee is non-refundable.
If we make a production error
If a printing or production error is caused by Meadowlark Paperie and does not appear in the signed final approval, the Studio will either reprint the affected pieces at no cost or provide a credit of equal value. This is the sole remedy for Studio production errors.
Approved errors aren't our responsibility
No refunds, reprints, or credits will be provided for errors present in the signed final approval.
Section 10
Ownership & Intellectual Property
design ownership and IPplain english
All designs created by Meadowlark Paperie remain the Studio's intellectual property. Clients receive a license to use the printed physical pieces for personal, non-commercial purposes. No design files are transferred. Photography of finished suites may be used for portfolio and marketing purposes unless the client requests otherwise at inquiry.
Designs stay ours
All suite designs, artwork, typography, layouts, and design files created by Meadowlark Paperie are and remain the Studio's exclusive intellectual property. Payment grants a limited, non-exclusive license to use the finished physical pieces for personal, non-commercial purposes only. No design rights are transferred.
No files are transferred
Digital files, print-ready files, plate files, and source files are not part of any order. You don't receive them, and we don't send them.
Your wording is your responsibility
The client warrants that all wording, text, and content submitted is either original or properly licensed. The client assumes full responsibility for any intellectual property claims arising from client-supplied content.
Photography & sharing
Meadowlark Paperie reserves the right to photograph finished suites and use those photographs for portfolio and marketing purposes. Clients who prefer their suite not be publicly shared must notify the Studio in writing at the time of inquiry.
Section 11
Liability & Disputes
liability and dispute resolutionplain english
The Studio's liability is capped at the amount paid for the specific order. Disputes should be directed to the Studio in writing before any other remedy is pursued. This agreement is governed by the laws of the State of Kansas.
Our liability is capped at your order total
To the maximum extent permitted by applicable law, Meadowlark Paperie's total liability for any claim related to an order is capped at the total amount paid for that specific order.
We're not responsible for downstream costs
Meadowlark Paperie is not liable for indirect, incidental, or consequential damages, including emotional distress, replacement stationery costs, event planning costs, or losses from mailing delays or postal carrier failures.
Force majeure
Meadowlark Paperie is not in breach for delays or failures caused by circumstances outside its reasonable control, including natural disasters, supply chain disruptions, carrier failures, or illness. The client will be notified promptly in such circumstances.
Talk to us first
In the event of a dispute, the client agrees to contact the Studio in writing before pursuing any other remedy.
Governing law
This agreement is governed by the laws of the State of Kansas. Any legal dispute is subject to the exclusive jurisdiction of the courts located in Sedgwick County, Kansas.
Accepting these terms
Submission of payment, placement of an order, or signing of a final approval form constitutes acceptance of these terms in full.
We're happy to clarify anything before you place an order. The inquiry form is the best place to start.
Get in Touch